Product Returns

RETURN TERMS

We guarantee the quality of the product

If you want to return a purchased product, contact us by phone numbers listed on the website.

If a defective or damaged product is discovered, a return is possible within 14 days from the date of purchase (Consumer Rights Protection Law).

If the Buyer refuses the parcel, the shipment is returned to the sender, i.e. online store. Payment for return shipping of the parcel is paid by the online store.

If the Buyer wants to return a wholesale batch of goods for which a return is not provided, the cost of the goods will be returned to him minus all transportation costs for sending the order back and forth, with a penalty of 50% of the order value.

If the Buyer wants to return retail goods, the cost of the goods is returned to him without taking into account transport costs for sending the order back and forth.

Please complete the form below to request an RMA number.